Returns & Exchanges
At Pam Pam London, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return period for all unworn and original-condition items. Please ensure all tags remain attached and footwear is returned in its original, undamaged box.
Initiate Your Return
Log in to our returns portal using your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all designer tags and protective materials are included to avoid damage during transit.
Affix Shipping Label
Print the prepaid shipping label provided by our portal and attach it clearly to the outside of your parcel, covering any previous delivery stamps.
Drop Off and Track
Take your package to the nearest designated drop-off point and keep your tracking receipt until your refund has been processed by our team.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing